*IMPORTANT INFO* Updated 18th July 2024
Sadly our accessible lift is currently being repaired and this page will be updated once fixed ASAP.
For accessibilty issues please contact the venue.
We offer free Essential Companion tickets to enable those that are able to access the venue. Access Cards offer automatic entitlement to the free companion ticket.
The nature of the venue means that standing is very common – seating may be provided upon request but good lines of sight to the stage cannot be guaranteed. If you require a seat, please email details of your access needs to access@alttickets.com
Hackney Central Station provides step free access, and the distance from the station to the venue is also step free.
Disabled toilet facilities can be found on the ground floor of the venue.
Given the nature of the venue we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances.
Customers with accessibility difficulties who need a full time assistant in order to attend the event are eligible to purchase 2-for-1 tickets, in order to bring a personal assistant or carer to the event at no extra cost. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to access@alttickets.com